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Invisibility is holy grail or anathema in marketing?

As I watch the Google Alerts pop up for my brand name, I am struck by two things.
1. Some affiliate marketing writers (who frankly sound half a step short of MLM’ers) have glommed onto the idea of invisible marketing being a terrible thing. Who wouldn’t want their name in lights?
2. Other marketing writers (who sound [...]

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Relationships vs. Markets: 5 differences between sales and marketing

At one time, the demarcation between sales and marketing was simpler.
Relationships were what sales needed:

One to one, person to person,
company by target account company,
highly situational, mano a mano.

That’s the world of selling.
Markets are what marketing tried to influence.

Given enough time and money, you could drive statistically measurable movements of trends and beliefs through populations, groups, [...]

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Marketers: under pressure for ROI? How to find accountability mentors.

Process improvement is a sophisticated science (and art) in the real world where stuff gets moved (logistics), stored (materials management), built (JIT, Six Sigma, Lean, Agile), and so on.
Most marketing people don’t think about what they do in terms of process improvement.
These two disciplines should talk to each other.
If you’re a B2B [...]

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4 things that marketing can change in a down economy

CMOs, how do we make a difference when the available pool of paying customers has shrunk?
In a B2B company of not-unlimited means, it is easy to spend a lot of money on marketing without seeing value for the spend. Here are 4 spends that are limited, scalable, and accountable. Each can drive [...]

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6 Reasons People Can’t Tell What You Do Even After Reading Your Website

Widget makers have it easy. Plaster photos on the website. We.Are.Selling.This.Thing.  It.Looks.Like.This.  (Do you want it painted in Autumn Glory, Technicolor Stainless, or Urban Soot?)
For those of us who sell things whose souls cannot be captured in a photograph, it’s not quite so literal.
Here are six reasons why your erstwhile customer can’t figure out what [...]

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Why should marketing be invisible?

People ask this all the time. (Which is fantastic, by the way!)
“Why Invisible Marketing? Isn’t marketing about getting visibility?”
Well, here’s how I think about it.
I have enjoyed, talked about, and experienced deep emotional connections with super-cool Superbowl ads for products I’ve never bought and companies with whom I won’t do business.
But I earn a living [...]

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Who are we talking with, anyway?

I like to base my calculation of conversions on % of my total list [target universe] who converted. Now, % of clickthrough is the usual denominator. But I think that sets the bar too low.  I want to keep the focus on relevance to the total known target universe.
Why?
In my world, there are no [...]

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To know us is to love us – right?

Awareness is a common goal of marketing.
The assumption, of course, is to know me is to buy from me. Image advertising. Being funny, memorable, businesslike, serious, whatever we think will help the customer remember us.
You know the textbook example of great awareness/brand marketing? Movie marketing for Snakes on a Plane. It went viral months [...]

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